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Client Login
Please enter your Client Log-in user name and password for access to the Special Client Booking Facility.
Cancellations
If you wish to cancel your booking, please enter the Booking Reference Number and your last name.
House Assignments
Please assign your guests to their houses. Nominate their names to each house.
 HouseAdultsChildren
You have nominated multiple houses; please note that the arrival/departure dates and payment details must be the same for all houses. If these details are different, please consider separate bookings.

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TELEPHONE RESERVATIONS
Call us on   +61 (08) 9750 4200

EMAIL RESERVATIONS
Please email us at  info@theaquaresort.com.au

BOOK ONLINE
To make a reservation using our secure online booking service simply enter your intended reservation date on the booking calendar above, click on search and follow the steps to obtain immediate confirmation of your booking.

 

 

Deposit / Payment Policy: 

1 night's tariff will be charged at the time of booking. During Peak Period, full payment will be taken at the time of booking should the arrival date fall within the 21 Day Cancellation Period. Accepted credit cards are Visa and Mastercard. A 1.5% surcharge applies to all credit card payments. Please note that debit/eftpos cards processed manually in the office act as credit cards, and therefore will also incur the 1.5% surcharge. When a debit/eftpos card is processed in person (using your PIN), the 1.5% fee is not charged. 

Balance of payment is to be made on arrival unless staying throughout peak period whereby balance is due 21 days prior to arrival. A current valid credit card is also required on arrival. In the event that you do not have a credit card, photo identification and a cash bond of $500 will be requested.

Group bookings will need to be finalised and paid in full 14 days prior to arrival date 

Cancellation Policy: 

Cancellations must be made 21 days prior to arrival date for peak season and special event periods or 72 hours notice during low season in order to avoid a cancellation penalty fee of 1 night's accommodation. Early departures whilst in house are non-refundable. Please note the credit card surcharge is not refundable.

  • Reception is open between the hours of 9am to 4pm Monday to Friday, and 9am - 3pm on weekends and public holidays.
  • Check in time is from 2.00pm - If arriving after hours please phone ahead to make arrangements for collecting key
  • Check out time is 10.00am
  • A late check out of 3pm is available for an additional fee but is subject to availability
  • You must be at least 18 years of age to book at this resort
  • A no smoking environment exists throughout the resort
  • No pets allowed on the resort with the exception of assistance dogs.

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